Abstract
Managers and leaders in organization are entrusted with employees whom they must work with and through to realize
organizational objectives. In organizations, perceptions of leaders, managers and employees shape the climate and
effectiveness of the working environment. Perception is the way we all interpret our experiences. Having the right
perception is significant skill for any effective leadership. It is important to understand that perception is often portrayed
through communication in any organization be it big or small and therefore, it is a pertinent tool in leadership. What sets
great leaders apart is their ability to manage perceptions in the process of handling people and organizational issues.
What people often observe or assess as your ability to be a leader and your effectiveness becomes their perception,
which in turn becomes reality.